- Raise support tickets with Dell Tech Support as and when required
- Proactively monitor the health, stability, performance, and capacity utilization of the Dell environment
- Apply Dell best practices and ensure optimization measures
- Produce daily, weekly, and monthly reports
- Provide knowledge transfer to customer local teams
- Provide runbooks, procedure manuals, and improvement plans
- Perform bi-annual environment deep-dive health check and review for performance, capacity utilization, configuration, compatibility, and future design requirements
- Implement improvement and optimization activities
- Present improvement and optimization plans to customers
- Assist in customer discussions with Presales for future growth plans and roadmaps
- Provide onsite customer support during severe cases
- Offer proactive services such as comprehensive health-checks, code/firmware upgrades, and leveraged operational consultation and technical guidance
- Handle ad-hoc customer requests Out-of-Standard Support
- Bachelor's degree in Computer Science, Information Technology, or related field
- 4 to 5 years of experience in Dell system administration and support
- Proven experience in raising support tickets with Dell Tech Support
- Strong knowledge of Dell best practices and optimization measures
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
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Systems Engineer
منذ 10 ساعات
CCDS Riyadh, المملكة العربية السعوديةCCDS, an Information Technology and Services company focused on end-to-end info-tech and next-gen cybersecurity services and solutions for enterprises, is seeking a Systems Engineer to join their team. As a Systems Engineer, you will work with a team to ensure the reliability, st ...
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Systems Engineer
منذ 4 أيام
Fortinet Riyadh, المملكة العربية السعودية**Systems Engineer - Networking/Wireless** · **Location - Riyadh (Saudi Arabia)** · We are looking for a Systems Engineer to work closely with a sales representative in Riyadh, Saudi Arabia. The Systems Engineer's main mission will be to support the sales organization in all tech ...
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Systems Engineer
منذ يوم
Palo Alto Networks Riyadh, المملكة العربية السعوديةCompany Description · **Our Mission** · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · We have the vision of a world where each day is safer and more secure than the one before. ...
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Systems Engineer
منذ يومين
Fortinet Riyadh, المملكة العربية السعودية**Systems Engineer - Telco** · **Location - Riyadh, Saudi Arabia** · The Systems Engineer for Telco MSP Solutions & Multi-Cloud Security is responsible for establishing relationships with Telco/MSP & Large-Scale Enterprises on behalf of Fortinet as well as maintaining and growing ...
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Systems Engineer
منذ يومين
Parsons Riyadh, المملكة العربية السعوديةParsons is looking for an amazingly talented **Systems Engineer **to join our team · **Responsibilities** · - Providing technical to the project team, design-build (DB) contractors, the client and other key stakeholders · - Taking responsibility of the successful rail system inte ...
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Systems Engineer
منذ أسبوع
Fortinet Riyadh, المملكة العربية السعودية**Systems Engineer** · **Location - Riyadh (Saudi Arabia)** · We are looking for a Systems Engineer to work closely with a sales representative in Riyadh, Saudi Arabia. The Systems Engineer's main mission will be to support the sales organization in all technical matters regardin ...
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Systems Engineer
منذ أسبوع
Fortinet Riyadh, المملكة العربية السعودية**Systems Engineer - Fresh Graduate** · **Location - Riyadh (Saudi Arabia)** · We are looking for a fresh graduate to join the Fortinet Systems Engineering team. You will work closely with a sales representative in Saudi Arabia. The Systems Engineer's main mission will be to supp ...
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Systems Engineer
منذ أسبوع
Fortinet Riyadh, المملكة العربية السعودية**Systems Engineer - OT/Cyber** · **Location - Riyadh (Saudi Arabia)** · We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matter ...
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Systems Engineer
منذ يومين
Extreme Networks Riyadh, المملكة العربية السعودية**Extreme Networks Named to Computerworld's 2023 List of Best Places to Work in IT** · Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deli ...
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Systems Engineer
منذ 4 أيام
Linion Construction Riyadh, المملكة العربية السعوديةA leading IT and system integrator company is seeking a systems engineer with sufficient experience in Design, Programming, Testing & Commissioning, Integration in the KNX system, CCTV system, Sound system, and other low current system. · **Requirements**: · - Experience in Desig ...
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Systems Engineer
منذ يومين
Fortinet Riyadh, المملكة العربية السعودية**Systems Engineer - Giga Projects** · **Location - Riyadh (Saudi Arabia)** · We are looking for a Systems Engineer to work closely with a sales representative in Riyadh, Saudi Arabia. The Systems Engineer's main mission will be to support the sales organization in all technical ...
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System Engineer
منذ أسبوع
ADB SAFEGATE Riyadh, المملكة العربية السعوديةADB SAFEGATE is a company that provides integrated solutions to airports, airlines, and ANSPs. · We are proud to be leading the way with innovative and smart Airside 4.0 solutions that turn airports into smart airports, with the ultimate goal of enhancing the passenger experience ...
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System Engineer
منذ يومين
Wipro Limited Riyadh, المملكة العربية السعوديةRiyadh, Saudi Arabia · - Tech Hiring · **_Do_** · - _Excellent communication skills, _ · - _Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. _ · - _Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn ...
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System Engineer
منذ أسبوع
Encore Theme Riyadh, المملكة العربية السعوديةRiyadh, Saudi Arabia · - Tech Hiring · **_Do_** · - _ · Excellent communication skills, _ · - _Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills. _ · - _Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to lear ...
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System Engineer
منذ أسبوع
Wipro Limited Riyadh, المملكة العربية السعوديةRiyadh, Saudi Arabia · - Tech Hiring · **_Do_** · - _Excellent communication skills, _ · - _Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. _ · - _Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn ...
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System Engineer
منذ يومين
Wipro Limited Riyadh, المملكة العربية السعوديةRiyadh, Saudi Arabia · - Tech Hiring · **Job Description**: · **Skills**: · - L2 level knowledge and working experience in one of the below mentioned technologies: · - Dell Storage (Unity, Isilon, VNX, etc). · - VMware Server Virtualization · - Microsoft Azure · - Redhat Linux · ...
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Mainframe Systems Engineer
منذ 4 أيام
DS DeepSource GmbH Riyadh, المملكة العربية السعوديةDS DeepSource GmbH is currently seeking a highly skilled and experienced Mainframe Systems Engineer. As a Mainframe Systems Engineer at DS DeepSource GmbH, you will play a crucial role in designing, deploying, and maintaining Mainframe systems to ensure the stability, security, a ...
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Apprenticeship System Engineering
منذ 5 أيام
Airbus Riyadh, المملكة العربية السعوديةList of Responsibility: · - Coordination of Change Requests and their impact assessment · - Coordinating the preparation of engineering reviews · - Preparing responses to customer letters and customer presentations · - Review of technical documentation produced in the engineering ...
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Avionics and Systems Engineer
منذ أسبوع
Flynas Riyadh, المملكة العربية السعودية**FlyNas** · - Riyadh, Saudi Arabia · - Job posted on: 14 Feb, 2023 · - Closes on: 13 Mar, 2023 · Experience Level · Mid-Level · Education Requirement · Bachelor Degree · Job Type · Full-Time · Driving Licence · No · **Job Description**: · **Job description** · Manages the operat ...
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Senior Systems Engineer
منذ يومين
Dell Technologies Riyadh, المملكة العربية السعوديةJoin us to do the best work of your career and make a profound social impact as a **Senior Systems Engineer** on our **Systems Engineering** Team in **Riyadh, Saudi Arabia.** · **What you'll achieve** · As a Senior Systems Engineer, you will provide pre-sales technical support to ...
Dell System Engineer - Riyadh, المملكة العربية السعودية - Duncan & Ross
وصف
Job Description:
We are seeking a skilled Dell System Administrator and Support Specialist to manage our Dell environment and provide exceptional support to our customers. The ideal candidate will be responsible for operating, administrating, and managing the entire Dell environment, including raising support tickets with Dell Tech Support as needed, proactively monitoring the health, stability, performance, and capacity utilization of the environment, and applying Dell best practices to ensure optimization measures are in place.
Key Responsibilities:
Requirements:
Vertical: Technology