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    operator - Riyadh, المملكة العربية السعودية - Accor Hotels

    Accor Hotels
    Accor Hotels Riyadh, المملكة العربية السعودية

    منذ أسبوع

    Accor Hotels background
    وصف

    This is a remoteposition.

    Participatein customer-facing workshops and discovery - often with customer stechnical team, and develop a technical deploymentplan

    Ensuredetailed integration with other systems and apps, includingSalesforce,Google,

    Microsoft,IDP software other SaaS products and customapps/bots

    Securelyset up, refresh and reconfigure a customer s Slack environmentbased on IT, governance and technicalrequirements

    Createand present detailed technical information, supporting the salescycle and assisting with scoping work efforts for complexendeavors

    Build,design and develop custom Slack applications that tackle majorclient roadblocks such as onboarding, recognition, pollingetc

    Identifythe gaps between current and desired end-states of Slack and plansolutions

    Supportand escalate points for technical issues and resolve Slackescalationqueues

    Assistwith delivery management processes andenforcement

    Offertraining on all Slack, custom Slack apps, workflowsetc



    Requirements

    Bachelors/Master s degree in Engineering, Computer Science (or equivalentexperience)

    Minimum of 5+years of experience as Tech Lead / SolutionsArchitect

    Fluency inEnglish to ensure smooth communication with international teams andgood interpersonal and communicationskills

    Proficiency withweb services/ RESTfulAPIs

    Strongholds indatabases, including knowledge of SQL andNoSQLmodels

    Expertise inconfiguration and integration using tools like PowerShell,JavaScript, Postman,etc.

    Strong grasp ofJavaScript (NodeJS) / Python andAWS

    Knowledge ofdigital workplace tools, specifically Slack Admin, SlackWorkflows, Slack Forms, Slack APPs and APIs (SFDC a bonus)Uses Slack in dailywork

    Hands-onproficiency with dataexchanges

    Familiarity withnetworking and internet protocols, including TCP/IP, DNS, SMTP,HTTP, and distributednetworks

    Understanding ofcloud security models and API security models and DLPproviders

    Practicalknowledge of SDLC, ITIL, andAgileFrameworks

    Experienceworking in an Agileenvironment

    Youpossess excellent written and verbal communications skills, withthe ability to go a mile deep with technical customer resources orto describe the most basic capabilities to a businessuser

    Youhave excellent presentation skills for presenting bothbusiness-oriented solutions and sophisticated technicalconcepts

    Youhave experience leading and crafting technical projects, engagingwith and motivating change across multiple IT executives andorganizationallevels.

    Youhave experience working directly with Sales and Success teams,Consultants, and SystemIntegrators

    Startupmentality, working in a fast-paced environment with ambition togrow and scale a team in thefuture



    Benefits

    Full Time Employment with competitivesalary and benefits
    Medical, dental,and vision insurance coverage

    Bachelor s/Master s degree in Engineering, Computer Science (orequivalent experience) Minimum of 5+ years of experience as TechLead / Solutions Architect Fluency in English to ensure smoothcommunication with international teams and good interpersonal andcommunication skills Proficiency with web services/ RESTful APIsStrongholds in databases, including knowledge of SQL and NoSQLmodels Expertise in configuration and integration using tools likePowerShell, JavaScript, Postman, etc. Strong grasp of JavaScript(NodeJS) / Python and AWS Knowledge of digital workplace tools,specifically Slack Admin, Slack Workflows, Slack Forms, Slack APPsand APIs (SFDC a bonus) Uses Slack in daily work Hands-onproficiency with data exchanges Familiarity with networking andinternet protocols, including TCP/IP, DNS, SMTP, HTTP, anddistributed networks Understanding of cloud security models and APIsecurity models and DLP providers Practical knowledge of SDLC,ITIL, and Agile Frameworks Experience working in an Agileenvironment You possess excellent written and verbal communicationsskills, with the ability to go a mile deep with technical customerresources or to describe the most basic capabilities to a businessuser You have excellent presentation skills for presenting bothbusiness-oriented solutions and sophisticated technical conceptsYou have experience leading and crafting technical projects,engaging with and motivating change across multiple IT executivesand organizational levels. You have experience working directlywith Sales and Success teams, Consultants, and System IntegratorsStartup mentality, working in a fast-paced environment withambition to grow and scale a team in the future
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