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    Senior Engineer - Riyadh, المملكة العربية السعودية - Microland

    Microland
    Microland Riyadh, المملكة العربية السعودية

    تم العثور عليها في: Talent SA C2 - منذ يوم

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    وصف

    Required Skills
    Behavioral | Aptitude | Communication
    Technology | Cybersecurity | IDAM
    CyberArk

    Education Qualification :
    Any Graduate

    Job Details:

    Location - Bangalore

    Experience Required: 3.5 + yrs

    Shifts:- 24/7 - Rotational

    JD - Cyber Ark

  • Experience of administration and troubleshooting of CyberArk products including Vault, PVWA, PSM, PTA, PSMP and AIM


    • • Good hands on with CyberArk Discovery & Audit

    • Analyze PAM system logs and analyzing application, network and other logs as part of troubleshooting.

    • Handle CyberArk issues reported by users and co-ordinate with vendor as needed for troubleshooting and issue resolution

    • Experience with analyzing and documenting business requirements and interfacing with system/platform owners

    • Create and update operational documents for management and administration of CyberArk platform and processes for privilege identity management

    • Strong troubleshooting capability & experience

    • Good Knowledge on Linux Red Hat 7, Windows administration, LDAP, AD, IAM and Networking concepts.

    • Added advantage if Conjur PAM skills

    • Hands on Active Directory and LDAP queries
    Process Skills:

    • Configuration, optimization and health monitoring of the application and CyberArk installation of upgrades and patches as required

    • CyberArk PAS system administration

    • Report as needed to management regarding project status

    • Provide technical support and maintenance for the CyberArk infrastructure

    • Experience with break glass solutions and implementations

    • Work with CyberArk support for ticket escalation

    • Monitoring CyberArk Servers for CPU, memory and disk space utilizations.

    • Configure and checking CyberArk vault periodic backup.

    • Troubleshooting user access issues

    • Account onboarding using PVWA, Bulk upload utility.

    • Monitor PTA dashboard for any alerts and informing respective teams.

    • Document the operational aspects of the remediation process and security administration

    • Respond to alerts and notify appropriate stakeholders.

    • Manage Alerts on operational issues with the PAS solution.

    • Troubleshooting of operational issues in CyberArk components.

    • Add, change and remove policies, safes, accounts and users based on requests / definitions from.

    • Participate in Disaster recovery Drills organized by the engineering team

    • Execute daily health check on CyberArk components

    • Ensure backup is being taken by CyberArk utility.

    • Advisory on PAS related enquiries from

    • Performing failback and recovery after a disaster recovery scenario, coordinated with The Home Depot engineering staff.

    • Capacity and performance monitoring, alerting on issues in these areas.

    • Activate, change and deactivate standard platforms in PAS

    • Coordination with infrastructure teams to resolve issues in the implemented PAS solution

    • Coordinate with other teams like Network, Wintel, SIEM, etc. for troubleshooting any issues in existing integrations and features provided by the respective tools / services

    • Assist in break glass procedures related to CyberArk

    • Minor patches in CyberArk solution. Major Solution upgrade should be treated as project activity where an SME would be dedicated to completing the activity within the timeline

    • Update and maintain the existing documentation and in particular the Operation Guide and run books

    • Incident management

    • Work on the changes opened by associates for CyberArk solution

    • Support security incidents related to the CyberArk environment.
    Behavioral Skills :

    • Effective interpersonal, team building and communication skills

    • Ability to collaborate; be able to communicate clearly and concisely both to laypeople and peers, be able to follow instructions, make a team stronger for your presence and not weaker.

    • Ability to see the bigger picture and differing perspectives; to compromise, to balance competing priorities, and to prioritize the user.

    • Desire for continuous improvement, of the worthy sort; always be learning and seeking improvement, avoid change aversion and excessive conservatism, equally avoid harmful perfectionism, 'not-invented-here' syndrome and damaging pursuit of the bleeding edge for its own sake.

    • Learn things quickly, while working outside the area of expertise.

    • Analyze a problem and realize exactly what all will be affected by even the smallest of change you make in your design

    • Ability to communicate complex technology to no tech audience in simple and precise manner.

    • Ownership skills.

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