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    Front Office Manager - Riyadh, المملكة العربية السعودية - Radisson Hotel Group

    Radisson Hotel Group
    Radisson Hotel Group Riyadh, المملكة العربية السعودية

    تم العثور عليها في: Talent SA C2 - منذ يوم

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    دوام كامل
    وصف
    As Front Office Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do
    Interested then why not say Yes I Can as we are looking for passionate people just like you

    Key Responsibilities of the Front Office Manager:

    • Ensures the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
    • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
    • Develops and implements plans where front office initiatives & hotel targets are achieved
    • Leads and manages the front office team, fostering a culture of growth, development and performance within the department
    • Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    • Builds and maintains effective working relationships with all key stakeholders
    • Establishes and delivers an effective planned guest engagement programme
    • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow up as required

    Requirements of the Front Office Manager:

    • Proven experience in front office with strong problem solving capabilities
    • Excellent leadership skills with a hands on approach and lead by example work style
    • Commitment to exceptional guest service with a passion for the hospitality industry
    • Ability to find creative solutions, offering advice and recommendations
    • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    • Experienced in using IT systems on various platforms
    • Strong communication skills

    Desired Candidate Profile




    Education:
    Bachelor of Hotel Management(Hotel Management)


    Gender:
    nm


    Nationality:
    Any Nationality
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