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Jeddah

    Receptionist Saudi - Jeddah, المملكة العربية السعودية - Hilton

    Hilton background
    وصف

    Job Title: ERP Tech Consultant

    Job Type: Permanent; Full-Time

    Location: Toronto, Ontario, Canada (Hybrid)


    About the Company:

    Our client is a globally recognized leader in the commercial water feature industry with over five decades of experience in designing and manufacturing world-class water features. Our client leads the water-feature industry in product innovation and cutting-edge design, from lights and nozzles to programming technology.


    Position Summary:

    Our client is looking for an ERP tech consultant to join their team. They are implementing Epicore which will be a full suite CRM: inventory, engineering, finance etc. They have the implementation team from Epicore, they are also choosing an implementation project manager on a consulting basis. Reporting to the Director of Finance.


    Responsibilities:

    • Manage information technology and computer systems (ERP & Operating Systems).
    • Perform troubleshooting through diagnostic techniques and pertinent questions.
    • Provide levels 1 to 3 IT helpdesk/technical support and assistance for incoming queries and issues related to computers, servers, software, and hardware over phone, email, or in person.
    • Design, develop, implement and coordinate systems, policies and procedures.
    • Identify problematic areas and implement strategic solutions in time.
    • Audit systems and assess their outcomes.
    • Organize and Maintain an absolute order of the Companys engineering Database (ln ERP system and in Solidworks Enterprise PDM).
    • Be a Subject Matter Expert in configuration management of product variants.
    • Create and enforce policies for effective data management.
    • Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects.
    • Lead and develop data collection, building reports, maintaining the database, managing and publishing data etc.

    Top Requirements:

    • Systems/Data Administration: Post implementation, be the oversight for all things systems admin related.
    • Support the ERP implementation: From a project management / systems admin perspective in partnership with their Consultant.
    • Leadership & Hardware Background: Have a hardware background enough to be a leader for the IT Information Lead , and be a leader on the company s hardware requirements.
    • A minimum of 2 years of experience as an ERP Administrator (ideally Epicor) in a similar industry.
    • ERP certification (Epicor highly desirable).
    • Extensive knowledge of business processes, ERP development tools, and coding languages.
    • Bachelors degree in computer science, information technology, or similar preferred.
    • Specialization in business administration or a related field will be advantageous.


    Epicor, ERP, System Administration.

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