- You'll be responsible for the day-to-day management of various Teams (Team Leads, Onboarding and Mobility Analysts )
- Daily, weekly, monthly, and quarterly operations KPI review and management
- Develop a process for improving customer faced processes without sacrificing quality parameters
- Help build and implement processes and standards for delivery through the global network
- Demonstrate excellent business analytics to perform root cause analysis activities
- Under minimal supervision, provide direction for multiple, complex and related projects to maximise overall benefit and alignment to strategic program objectives.
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Client Relations Officer- Service Center
منذ أسبوع
Saddik & Mohamed Attar Riyadh, المملكة العربية السعودية**Job description** · We aim to provide a unique luxury experience to all of our customers. To the success of the company's strategic objectives, acquiring the best talents with relevant experience to represent our company in a highly professional manner is so crucial. In this ro ...
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البنك السعودي الفرنسي Riyadh, المملكة العربية السعوديةOrganizes and plans the work of supervisors (direct reports) so that resources are optimally utilized, is maximized and ensures that the work carried out in compliance with all relevant procedures. · - Assists to other Senior supervisors to clear the work load and also performs a ...
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Contact Center Agent saudi National
منذ أسبوع
webook Riyadh, المملكة العربية السعوديةDo you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average. · Were looking for a **Contact Center Agent.** · Key Responsibilities: · - H ...
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Head of Training Center
منذ أسبوع
Xad Technologies LLC Riyadh, المملكة العربية السعودية**HEAD OF TRAINING CENTER** · **Position Overview** · The Head of Training Center is responsible for managing all aspects related to the strategy, growth, resource management and excellence of the Training Center. He/ She holds the P&L responsibility for this unit. He/she fully c ...
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Consulting Architect, Saudi Arabia
منذ أسبوع
Nutanix Riyadh, المملكة العربية السعودية**Hungry, Humble, Honest, with Heart.** · **The Opportunity** · **Information Technology at Nutanix** · **The Nutanix Professional Services team delivers a strong influence on the success of each Nutanix implementation by its customers. The Services function ensures success by en ...
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Manager Data Center Management
منذ 4 أيام
King Faisal Specialist Hospital and Research Centre Riyadh, المملكة العربية السعوديةResponsibles for managing all activities and staff within the assigned services/functions to ensure continuous timely ongoing operations, and recommend appropriate services enhancements. · **Essential Responsibilities and Duties**: · 1.Oversees operational activities and services ...
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AWS EMEA SARL (Saudi Arabia Branch) - H11 Riyadh, المملكة العربية السعوديةBachelor's Degree in Mechanical Engineering or 10+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer) · - 5+ years experie ...
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Call Center Team Leader
منذ 4 أيام
Tafaseel Business Services Riyadh, المملكة العربية السعودية**Responsibilities**: · Be in charge of running and managing the call center daily. · Set targets for all other call center agents to meet up with. · Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to. · Understand al ...
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Call Center Representative/ Agent
منذ أسبوع
Musanada HR Riyadh, المملكة العربية السعوديةminimum 1 year of experience in a call center/ customer service · - Experienced in sales · - Communication and negotiation skills · - Providing guidance and assisting for customers · - Determining clients' needs · **Salary**: Up to ریال5,000.00 per month · Application Question(s) ...
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Buyer, Procurement
منذ أسبوع
Afaq - Warehouse Branch Riyadh, المملكة العربية السعوديةCompletion of state-required secondary education - Clear and precise communication, both verbally and in writing - You're proficient in ERP systems, such as SAP, Oracle, Coupa, in the context of a large organization - Previous experience in procurement and purchasing, including s ...
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Senior Sales Executive
منذ أسبوع
MBR Partners Riyadh, المملكة العربية السعوديةOur client is a well-financed new Data Center business currently operating in stealth mode. They are looking to rollout data centers across Saudi Arabia, the wider MEA and APAC. · As a Senior Sales Executive specializing in data center solutions for hyperscalers, you will leverag ...
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Data Center Technician
منذ 3 أيام
Oracle Riyadh, المملكة العربية السعوديةData Center Technician-230005G0 · **Applicants are required to read, write, and speak the following languages***: English · **Preferred Qualifications** · Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience · Experience in IT Infrastr ...
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Nutanix Riyadh, المملكة العربية السعودية**Senior Consultant Cloud Automation **, Professional Services,** · **Saudi Arabia** · **Hungry, Humble, Honest, with heart** · **The Opportunity** · The Nutanix Professional Services team delivers a strong influence on the success of each Nutanix implementation by its customers. ...
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Quality Analyst
منذ 4 أيام
Tafaseel Business Services Riyadh, المملكة العربية السعودية**Summary**: · We are looking for a dedicated and detail-oriented Quality Analyst to join our call center team. The Quality Analyst will be responsible for ensuring exceptional service quality during customer interactions. You will play a vital role in maintaining our high standa ...
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Senior Knowledge Analyst
منذ 4 أيام
Boston Consulting Group Riyadh, المملكة العربية السعودية**WHAT YOU'LL DO**: · As a Senior Knowledge Analyst (SKA) in a Client Focused role within BCG's Public Sector Practice Area focusing on Center of Government topic, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalize ...
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Ohs Trainer
منذ 5 أيام
IFPO ME Riyadh, المملكة العربية السعودية**Job Summary** · Provide training and support to the Training Center clients, and personnel on occupational health & safety and wellbeing, in a traditional classroom, blended learning, virtual classroom, or eLearning formats. · Participate in day-to-day operations of the Trainin ...
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Customer Service Field Engineer Ax
منذ أسبوع
Siemens Healthineers Riyadh, المملكة العربية السعوديةDo you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthc ...
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Customer Service Field Engineer Ct
منذ أسبوع
Siemens Healthineers Riyadh, المملكة العربية السعوديةDo you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthc ...
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Technical Call Center Specialist
منذ أسبوع
Technogym Riyadh, المملكة العربية السعوديةTechnical Call Center Specialist · **Location**:Riyad, 01, SA**Function/Branch**:Engineering**Type of contract**:Permanent EmployeeOur Company · Technogym inspires **55 million daily users** to train using our **innovative & engaging solutions for fitness, sport and health**. By ...
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Customer Service Field Engineer Xp
منذ أسبوع
Siemens Healthineers Riyadh, المملكة العربية السعوديةDo you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthc ...