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Jeddah

    Quality Coach - Jeddah, المملكة العربية السعودية - Salla E-Commerce Platform

    Salla E-Commerce Platform
    Salla E-Commerce Platform Jeddah, المملكة العربية السعودية

    منذ أسبوع

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    وصف

    Develop a deep understanding of our products, including their features, benefits, use cases, and competitive advantages.

    Stay up to date with the latest product updates, enhancements, and industry trends to ensure accurate and current knowledge.

    Act as the go-to resource for the sales team, providing prompt and accurate responses to their product-related inquiries.

    2. Sales Team Support:

    Collaborate with the sales department to identify their training and product knowledge needs.

    Provide guidance and support to sales representatives, assisting them in articulating product value propositions and overcoming customer objections.

    Conduct regular training sessions, workshops, and one-on-one coaching to enhance the sales team's product knowledge and selling skills.

    3. Training Program Development:

    Design and implement a comprehensive training program that covers product knowledge, sales techniques, objection handling, and customer-focused selling.

    Develop training materials, including presentations, training manuals, and online resources, to support the training program.

    Continuously evaluate and enhance the effectiveness of training initiatives based on feedback and performance metrics.

    4. Product Feedback and Improvement:

    Act as a liaison between the sales and product departments, providing valuable insights and feedback on customer needs, market trends, and product enhancements.

    Collaborate with the product team to ensure that customer feedback and sales insights are considered during product development and improvement processes.

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