- Ensure the highest levels of customer service are delivered at all times.
- Take ownership for customer complaints and concerns and address these in a professional, efficient and effective manner.
- Coach and mentor the store teams to enhance customer service levels through brand/product knowledge and overall Retail understanding.
- Constantly assess team performance against set key criteria in order to strengthen the team skills.
- Drive sales and constantly strive to enhance business ensuring set KPI targets (such as net sales, footfall conversion, shrinkage, stock turn) are met.
- Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
- Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
- Identify key causes of underperformance, and drive action plans to respond accordingly through analysis and commercial awareness.
- Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
- Full commercial accountability and responsibility for stock loss.
- Ensure adherence to the 'Model Store Standards' in relation to VM, taking accountability for the team understanding of the VM principles and standards.
- Overall accountability for compliance of subordinates with established Company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures.
- Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
- Ensure store inventory is controlled and that adequate security exists, stock shortages are kept to a minimum, all items are tagged and Stock Loss Action Plans (SLAP) are in place
- Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
- Continually deliver and review in-store duties, including but not limited to, cleaning procedures, pre-opening inspections and checks.
- Net Sales
- ATV, ATU & Conversion rate
- Shrinkage
- NPS Score
- Data Capture
- Employee turnover
- Customer service expertise
- Commercial awareness
- Selling skills
- Analytical ability
- Data savvy
- High school certificate
- Minimum experience
- 4 – 5 years' industry experience
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Asset Store Manager
تم العثور عليها في: Talent SA A C2 - منذ 5 أيام
Gulf Marketing Group GMG Jeddah, المملكة العربية السعوديةJob Code: · AboutSchool · Our client is awell-established school located in Abohar Road,Rampura, Punjab · The School has a fantastic opportunity for anenthusiastic, Motivated and engaging teacher to join You will bejoining an incredibly dedicated, caring and collaborative; ...
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Asset Store Manager
تم العثور عليها في: DrJobEN SA A2 - منذ 5 أيام
Gulf Marketing Group GMG Jeddah, المملكة العربية السعوديةJob Code: · About School · Our client is a well-established school located in Abohar Road, Rampura, Punjab · The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join You will be joining an incredibly dedicated, caring and collaborati ...
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BOTTEGA VENETA Store Manager Jeddah
تم العثور عليها في: Talent SA C2 - منذ يوم
Bottega Veneta Arabia Trading Limited Jeddah, المملكة العربية السعودية دوام كاملDescription · Main Assignments We are currently seeking a Store Manager who will report to the KSA Retail Manager as part of our dynamic team in Jeddah. · The Store Manager has the mission to lead their stores, drive the business, manage and motivate their team and create a u ...
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Stock Coordinator
تم العثور عليها في: DrJobEN AE A2 - منذ يوم
Apparel Group - UAE Jeddah, المملكة العربية السعودية دوام كاملJOB DESCRIPTION · POSITION OBJECTIVE The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shop · Key Responsibiities · - Receive merchandize and count it physically and electronically in order to ensure accuracy of information · ...
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Assistant Manager Food and Beverage
تم العثور عليها في: Talent SA A C2 - منذ 3 أيام
Accor Hotels Jeddah, المملكة العربية السعوديةFormulate fruitful businessdevelopment strategies to ensure long-termsuccess · Set standards and objectives fordifferent stores and departments · Optimize andoversee operations to ensure efficiency · Lead ateam of store managers towards effective collaboration andattainment of go ...
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Assistant Manager Food and Beverage
تم العثور عليها في: DrJobEN SA A2 - منذ 3 أيام
Accor Hotels Jeddah, المملكة العربية السعوديةFormulate fruitful business development strategies to ensure long-term success · Set standards and objectives for different stores and departments · Optimize and oversee operations to ensure efficiency · Lead a team of store managers towards effective collaboration and attainment ...
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Assistant Storekeeper Manager
تم العثور عليها في: Talent SA A C2 - منذ يوم
Expatriates Jeddah, المملكة العربية السعوديةAssisting the store manager in allareas of daily business operations, human resources, customerservice and merchandising. · Coordinating,monitoring and reporting on dailyoperations. · Recruiting, training andsupervising employees. · Managing employeeschedules, conducting performa ...
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Assistant Storekeeper Manager
تم العثور عليها في: DrJobEN SA A2 - منذ يوم
Expatriates Jeddah, المملكة العربية السعوديةAssisting the store manager in all areas of daily business operations, human resources, customer service and merchandising. · Coordinating, monitoring and reporting on daily operations. · Recruiting, training and supervising employees. · Managing employee schedules, conducting pe ...
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Sales Representative
تم العثور عليها في: DrJobEN SA A2 - منذ 4 أيام
Talent Pal Jeddah, المملكة العربية السعوديةOn behalf of our client we are looking for a Sales Representative · Job Summary: Obtain the best point of sale volumes and placements managing and organizing the assigned territories and clients in order to reach the defined sales targets. Ensure the integration with all headquar ...
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Group Sales Manager at Jeddah Branch
تم العثور عليها في: DrJobEN SA A2 - منذ يوم
Hilton Jeddah, المملكة العربية السعوديةKey Account Manager · Reporting to the MTM, KAM will lead Ambers sales efforts across Major Chain Stores. You will oversee the team to implement Amber off premise goals at over 60 outlets. Your main responsibilities will include: developing direct reports; managing account budget ...
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Document Controller
تم العثور عليها في: DrJobEN AE A2 - منذ 14 ساعة
Worley Jeddah, المملكة العربية السعوديةHandling intake, scanning, verification, and storing documents. · Filing and archiving relevant documentation. · Retrieving files for other employees and customers when needed. · Designing templates for documents, file types, and document databases. · Checking and editing documen ...
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Manager - Finance- KSA
تم العثور عليها في: Talent SA C2 - منذ يوم
Apparel Group Jeddah, المملكة العربية السعودية دوام كاملJOB DESCRIPTION · Position Objective: - Works in conjunction with the Country Manager to drive the annual Business planning/ budgeting process for R&B Division. Ensures that the targets set within the Budgets are realistic, stretched, and reflect actual business potentials - Moni ...
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Business Data Analyst
تم العثور عليها في: Talent SA A C2 - منذ 6 أيام
Nana Direct Jeddah, المملكة العربية السعوديةManage the overall stores anddistribution centre ordering process and ensure synergies betweenthe different functions. · Plan the orders madeby the commercial departments. · Supervise andensure LPOs are done correctly, transmitted to suppliers andreceived on time. · Monitor the m ...
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Retail Manager
تم العثور عليها في: Talent SA C2 - منذ يوم
Jobskey Consultancy Jeddah, المملكة العربية السعوديةRetail Manager to oversee the daily operations of our online and offline stores. You will be the one to ensure smooth running of operations to maximize sales, profit and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business ...
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District Manager
تم العثور عليها في: Talent SA C2 - منذ يوم
adidas Jeddah, المملكة العربية السعودية دوام كاملPurpose & Overall Relevance for the Organization: · To ensure the delivery of sustainable and profitable retail growth in KSA by meeting or exceeding agreed net sales and profitability targets. While coaching, managing and inspiring field teams to meet commercial goals. · Key R ...
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Business Data Analyst
تم العثور عليها في: DrJobEN SA A2 - منذ 6 أيام
Nana Direct Jeddah, المملكة العربية السعوديةManage the overall stores and distribution centre ordering process and ensure synergies between the different functions. · Plan the orders made by the commercial departments. · Supervise and ensure LPOs are done correctly, transmitted to suppliers and received on time. · Monitor ...
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Store Supervisor
تم العثور عليها في: Talent SA C2 - منذ يوم
Chalhoub Group Jeddah, المملكة العربية السعودية دوام كامل· Who we are · We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners ...
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Store Supervisor
تم العثور عليها في: Talent SA C2 - منذ يوم
Chalhoub Group Jeddah, المملكة العربية السعودية دوام كاملAt Chalhoub, creativity is a teameffort Working as aStore Supervisor you will be responsible for leading a sales team towards achieving thesalestarget while delivering exceptional Guest Experience and ensuring support in the implementation of CRM,CX and other key customer and peo ...
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Cluster Manager
تم العثور عليها في: Talent SA C2 - منذ يوم
Apparel Group - UAE Jeddah, المملكة العربية السعودية دوام كاملJOB DESCRIPTION · POSITION OBJECTIVE - The position holds responsible for the activities of multiple stores, achieve quantitative measures of performance within stores · - Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance th ...
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Inventory Planning Manager
تم العثور عليها في: Talent SA C2 - منذ يوم
Nahdi Medical Co. Jeddah, المملكة العربية السعودية دوام كاملJob Description · Review analyze and approve the daily requests of the Inventory Planners to ensure the store readiness, shelf availability, and distribution center capacity and store inventory target and quality covering Nahdi divisions. Ensure the coverage of the Communication ...
Store Manager - Jeddah, المملكة العربية السعودية - Majid Al Futtaim
وصف
Role Purpose:
The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, operational compliance and offer excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives.
Responsibilities will include, but will not be limited to the following:
Customer
Sales
Standards
KPIs
Functional / Technical Competencies
Minimum Qualifications/education