- Setting clear performance goals and providing regular coaching feedback and training to enable continuous improvement.
- Monitoring and analyzing customer feedback surveys and metrics to identify areas for improvement.
- Collaborating with crossfunctional teams to implement system improvements and new technologies to enhance customer support.
- Establishing (KPIs) for the customer service team and tracking performance against targets generating regular reports on customer service metrics to senior management.
- Conducting regular audits and call monitoring to ensure compliance with quality guidelines.
- Ensuring that all team members are wellequipped to handle various customer scenarios and challenges.
- From 5 to 10 years of experience in Customer Service Management.
- Familiarity with customer service software CRMs and other relevant tools to optimize team efficiency.
- Excellent clientfacing and internal communication skills.
- Solid organizational skills including attention to detail and multitasking skills.
- Must be a natural and intuitive problem solver able to anticipate and take corrective action selfmotivated.
- Proficient in using data to analyze customer service performance identify trends and implement improvements.
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Sales Agent
منذ 6 أيام
Andalusia Group For Medical Services Jeddah, المملكة العربية السعوديةGenerating leads. · - Meeting or exceeding sales goals. · - Negotiating all contracts with prospective clients. · - Helping determine pricing schedules for quotes, promotions, and negotiations. · - Preparing weekly and monthly reports. · - Giving sales presentations to a range of ...
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Sales Agent
منذ 3 أيام
Talent Pal Jeddah, المملكة العربية السعوديةGenerating leads. · - Meeting or exceeding sales goals. · - Negotiating all contracts with prospective clients. · - Helping determine pricing schedules for quotes, promotions, and negotiations. · - Preparing weekly and monthly reports. · - Giving sales presentations to a range of ...
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Sales Agent
منذ 5 أيام
International Floors Contracting Co. Jeddah, المملكة العربية السعوديةSelling products and services using solid arguments to prospective customers · - Performing cost-benefit analyses of existing and potential customers · - Maintaining positive business relationships to ensure future sales · - For Saudi only · **Salary**: ریال4,000.00 per month · A ...
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Direct Sales Agent
منذ يومين
البنك السعودي الفرنسي Jeddah, المملكة العربية السعوديةPlans daily activity including customers to visit and quantitative and qualitative objectives to achieve. Creates a time efficient plan and discusses it with superior · - Identifies and analyzes customer needs and develops commercial arguments · - Interacts courteously and guides ...
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Senior Sales Operations Agent
منذ أسبوع
Qatar Airways Jeddah, المملكة العربية السعوديةAbout the Role · An exciting opportunity to join the Qatar Airway's Outstation team in Jeddah, KSA. In this role you are expected to actively engage with the sales team to help achieve assigned revenue targets by providing technical support. · Provide five-star service to Qatar A ...
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Sales Agent
منذ 4 أيام
Talent Pal Jeddah, المملكة العربية السعوديةJob Description · Job Summary: · Sales executives would actively seek out and engage customer prospects. Sales Agent responsibilities include discovering and pursuing new sales prospects negotiating deals and maintaining customer satisfaction. · Duties & Responsibilities: · Condu ...
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Sales Agent
منذ أسبوع
Talent Pal Jeddah, المملكة العربية السعوديةGenerating leads. · Meeting or exceeding sales goals. · Negotiating all contracts with prospective clients. · Helping determine pricing schedules for quotes promotions and negotiations. · Preparing weekly and monthly reports. · Giving sales presentations to a range of prospective ...
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Sales Agent
منذ أسبوع
Talent Pal Jeddah, المملكة العربية السعوديةGeneratingleads. · Meeting or exceeding salesgoals. · Negotiating all contracts withprospective clients. · Helping determine pricingschedules for quotes promotions andnegotiations. · Preparing weekly and monthlyreports. · Giving sales presentations to a rangeof prospective client ...
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Direct Sales Agents
منذ 6 أيام
Talent Pal Jeddah, المملكة العربية السعودية**PositionOverview**: *Responsibilities**: Identify and target potentialcustomers through various channels including referrals leads andcold calling. Engage with customers to understand their financialneeds and provide suitable banking solutions including credit cardsmortgage loa ...
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Outdoor Sales Representative
منذ 5 أيام
For A Jeddah, المملكة العربية السعوديةWe need sales outdoor agent to Market our Business. · And for every deal you will make, you will get 13% of the deal as a commission. · Are you interested? · Contact me on WhatsApp : · **Job Types**: Part-time, Temporary, Contract, Internship, New grad · **Salary**: ریال2, ریال3 ...
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Local & International Sales Specialist
منذ أسبوع
Business Umbrella Jeddah, المملكة العربية السعودية**Job Information**: · Industry · - Retail & WholesaleWork Experience · - 5+ yearsCity · - JeddahState/Province · - AI QasimCountry · - Saudi ArabiaZip/Postal Code · - 21577**Job Title**: Local & International Sales Specialist · **Reporting to**: Sales Manager · **Requirements**: ...
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Sales Executive
منذ 3 أيام
Talent Pal Jeddah, المملكة العربية السعوديةImproving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing NVOCC products & services. · - Visiting clients & also having joint sales visits with the Manager as needed. · - Updating daily & weekly sales activities · - Attending ...
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Medical Representative
منذ 4 أيام
BI SA Jeddah, المملكة العربية السعودية**Medical Representative - Jeddah** · **OUR COMPANY** · At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. · Now, we are powe ...
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Sales Executive
منذ أسبوع
Excelsior Group ME Jeddah, المملكة العربية السعوديةThe Role · - Improving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. - Promoting and growing NVOCC products & services. - Visiting clients & also having joint sales visits with the Manager as needed. - Updating daily & weekly sales activities - Atte ...
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NUVAC Jeddah, المملكة العربية السعوديةOur travel agency in Jeddah, KSA is looking for a **Sales & Ticketing Executive - Corporate Sales**. · **Roles and Responsibilities**: · 1. Booking tickets, reserving hotels, and sending quotations for tours and packages based on the customer's request · 2. Promotes and sells tou ...
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Sales Executive
منذ أسبوع
Altawiz HR Consultancies Jeddah, المملكة العربية السعوديةWe are Hiring · We are looking for Sales Executive's - LCL Imports for one of our reputed client's in Saudi Arabia. · Responsibilities; · - Improving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing CSS - NVOCC products & serv ...
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Sales Executive
منذ أسبوع
SoundLines Group Jeddah, المملكة العربية السعودية**JOB RESPONSIBILITIES** · As a Sales Executive, you will be responsible for identifying new business opportunities in order to generate revenue, improve profitability and help the LCL Imports business grow. · - Improving the NVOCC import volumes & ensuring the volume / revenue b ...
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Sales Executive
منذ أسبوع
Altawiz HR Consultancies Jeddah, المملكة العربية السعوديةWe are Hiring · We are looking for Sales Executive's - LCL Imports for one of our reputed client's in Saudi Arabia. · Responsibilities; · - Improving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing CSS - NVOCC products & serv ...
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Assistant Hotel Sales Manager
منذ 3 أيام
Habitat hotel All Suites Jeddah, المملكة العربية السعوديةRequired Urgently **ASSISTANT HOTEL SALES MANAGER (Arab National Only)** to our International Brand Hotel. · **Main responsibilities** · - Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs. · - D ...
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Talent Pal Jeddah, المملكة العربية السعوديةSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. · Positioned at the center of the travel, ...
Direct Sales Agents - Jeddah, المملكة العربية السعودية - Talent Pal
وصف
**Position Overview**: *Responsibilities**: Identify and target potential customers through various channels including referrals leads and cold calling. Engage with customers to understand their financial needs and provide suitable banking solutions including credit cards mortgage loans personal finance options auto lease plans and insurance products etc. Actively promote and sell banking products explaining features benefits and terms to customers. Generate leads and convert them into sales by delivering persuasive sales pitches and overcoming objections. Develop and maintain a strong knowledge of the banks products and services as well as industry trends and competitor offerings. Conduct thorough customer needs assessments to offer personalized recommendations and optimize crossselling opportunities. Build and maintain strong relationships with customers to enhance customer loyalty and increase referral business. Achieve individual sales targets and contribute to the overall sales goals of the organization. Ensure compliance with all banking regulations and internal policies throughout the sales process. Keep accurate and uptodate records of customer interactions sales activities and pipeline management. Collaborate with other teams such as customer service and product development to provide feedback and improve the customer experience. Continuously update knowledge of banking industry trends products and competitive landscape to effectively position and differentiate our offerings. *Qualifications and Skills**: Minimum of 1 year of direct sales experience in the banking and financial services industry. Proven track record of meeting or exceeding sales targets in a similar role. Strong knowledge of banking products including credit cards mortgage loans personal finance solutions auto lease plans and insurance products. Excellent interpersonal and communication skills with the ability to engage and build rapport with customers. Demonstrated ability to understand customer needs and provide appropriate solutions. Selfmotivated and driven to achieve individual and team sales targets. Knowledge of banking regulations and compliance requirements. Ability to work independently as well as collaboratively in a team environment. A high level of professionalism integrity and ethical behavior.Note: This job description serves as a general overview and is not exhaustive. Additional responsibilities may be assigned as needed to meet business requirements. *Job Types**: Fulltime ContractContract length: 12 months *Salary**: per monthAbility to commute/relocate: Jeddah: Reliably commute or planning to relocate before starting work (required) *Experience**: Direct Sales/ Sales Agent: 1 year (required)Application Deadline: 31/05/ Sample output:About Our Client:
One of Saudis leading companies in the construction and finishing industries manufacturing highquality national products that meet international standards. It strives to supply and sell a variety of products catering to local and regional markets at competitive prices.
What you will do:
What they do expect from you:
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