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    Program Manager, Delivery Service Provider, Last Mile - Riyadh, المملكة العربية السعودية - Afaq - Warehouse Branch

    Afaq - Warehouse Branch
    Afaq - Warehouse Branch Riyadh, المملكة العربية السعودية

    تم العثور عليها في: Talent SA C2 - منذ يومين

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    دوام كامل
    وصف
    Program Manager – Transportation Last Mile - KSA

    Amazon is looking for a motivated individual for the profile of Program Manager for its KSA transportation operations team. The role is a part of the Last Mile program team for the Delivery Service Partner (DSP) network

    Key job responsibilities

    This role will work with the field channel team which manages and operates the DSP channel, understand opportunities to use technology to automate processes that improve experience, efficiency and productivity for end customers and the ground operations teams.

    The PM will work with multiple teams including Leadership, tech, Finance, HR, to identify solutions, prioritize deployment and then close loop by rolling this out and measuring success of the implementation.

    A day in the life

    The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define programs with little information.

    He / She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.


    As a program manager, you will:

    • Define, design, launch and manage new transportation related programs in MENA
    • Gather requirements and conceptualize a transportation solution to solve a business problem.
    • Work with key stake holders across various functions to define and launch a program.
    • Program-manage technical integration with Amazon systems across retail, merchant, transportation operations and finance technologies and setup end-to-end operational, accounting, and financial, taxation requirements, and performance measurement and customer satisfaction related processes.
    • Build a high potential team to drive one of the key strategic programs for AMZL
    • Launch and expand the program as per Amazon's requirements while being responsible for all customer and merchant satisfaction, performance, compliance, accounting and financial related metrics.
    We are open to hiring candidates to work out of one of the following locations:

    Riyadh, SAU

    BASIC QUALIFICATIONS

    • 3+ years of program or project management experience
    • 3+ years of working cross functionally with tech and nontech teams experience
    • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
    • Bachelor's degree
    • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
    • Experience defining program requirements and using data and metrics to determine improvements
    PREFERRED QUALIFICATIONS

    • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
    • 3+ years of driving process improvements experience
    • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
    • Experience building processes, project management, and schedules
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