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Riyadh

    Corporate Travel specialist - Riyadh, المملكة العربية السعودية - ITL World™

    ITL World™
    ITL World™ Riyadh, المملكة العربية السعودية

    تم العثور عليها في: DrJobEN SA A2 - منذ يوم

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    وصف
    This is a remote position.
    Are you looking for a stimulating and dynamic job in the surrounding area of Waterloo? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you We are currently looking for two Bilingual Transaction Processing Administrator (MFCJP) for one of our clients in the insurance industry.


    What is in it for you: Salary of 25.63$/h
    6 months contract
    Monday to Friday Full-Time (37.5h)
    Work schedule - 9:00 a.m. to 5:00 p.m.
    Hybrid role - 3 days a week in office, 2 days remote
    Our client is in the TOP 100 Employers in Canada
    Dynamic and professional environment



    Responsibilities: Respond to complex inquiries from advisors, back office and client interactions for NIGO requirements, facilitating the situation until resolution (including requests for exception that require additional approval).
    Communicate and respond to advisors and firm back offices on NIGO requirements through your relationship management.
    Take decision in situations where advisors request exceptions. The incumbents are also accountable to propose alternate solutions.
    Follow AML guidelines and ensure enhanced due diligence is applied for Related Parties, Politically Exposed People, and High Risk clients, Bank regulations and CPA guidelines.
    Participate in Operational Risk Reviews for the functions within Deposit Admin and support in the implementation of action plans to address areas of risk.
    Accountable for all not in good order (NIGO) and Complex transactions for new business and in force deposit accounts while working within prescribed accuracy, productivity, and service level agreements (SLAs). This includes Advantage accounts (both individual & business), Estates, TFSAs, RRSPs, & GICs.


    What you will need to succeed: Excellent customer service and communication skills (written and verbal) in both French & English.
    Ability to build and maintain relationships while focusing on professionalism.
    Well-developed time management skills with ability to handle multiple priorities; can work independently or as part of a team.
    Strong organizational skills and sense of urgency and flexibility.
    Strong attention to detail and excellent sense of accuracy combined with outstanding customer service skills.
    Excellent problem solving, analytical, judgment and decision-making skills.
    Strong sense of urgency and flexibility to work on a fast paced and changing environment.

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