- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center scripts when handling different topics.
- Identifying customers needs clarify information research every issue and providing solutions
- Take opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Identifying operational issues and suggesting possible improvements.
- Preparing reports and analyzing data to assist management as they determine call center goals.
- Maintains and improves quality results by adhering to standards and ... guidelines; recommending improved procedures
- Must have excellent Verbal communication skills.
- Must have Phone skills.
- Should have excellent Data entry skills.
- Must have Customer focus skills.
- Knowledgeable of the companys particular computer and telephone system.
- Ability to Professionalism.
- Shall be Multitasking
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Call Center Agent
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Landmark Arabia Riyadh, المملكة العربية السعوديةوظائف خدمة عملاء في شركة لاند مارك ( مركز الاتصال) · )بنات فقط )الشروط : · ١-ان تكون المتقدمه سعودية الجنسيه · ٢-شهادة الثانويه العامه فأعلى · ٣-لايشترط وجود خبره سابقه · ٤-لغة انجليزيه مقدمه · **Salary**: From ریال5,000.00 per month · Application Question(s): · - ...
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Call Center Agent
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Allianz Riyadh, المملكة العربية السعوديةCall Center Agent · The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of ...
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Call Center Agent
منذ 6 أيام
Tafaseel Business Services Riyadh, المملكة العربية السعودية**Responsibilities**: · 1-Manage large amounts of outbound calls in a timely manner. · 2-Verify company cards information according to the checklist. · 3-Follow communication "scripts". · 4-Enter new customer information into system. · 5-Meet personal/team qualitative and quantit ...
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Teleperformance Riyadh, المملكة العربية السعودية_**Job Title Call Center Agent - GDS - Galileo - Saudi National Must**_ · - **Department MSC**_ · - **Responsibilites**:_ · Identify the needs of customers, resolve issues, and provide solutions. · Ensure you follow the customer service script provided by the company for uniformi ...
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Call Center Representative/ Agent
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Musanada HR Riyadh, المملكة العربية السعوديةminimum 1 year of experience in a call center/ customer service · - Experienced in sales · - Communication and negotiation skills · - Providing guidance and assisting for customers · - Determining clients' needs · **Salary**: Up to ریال5,000.00 per month · Application Question(s) ...
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Contact Center Agent saudi National
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webook Riyadh, المملكة العربية السعوديةDo you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average. · Were looking for a **Contact Center Agent.** · Key Responsibilities: · - H ...
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Call Center Agent
منذ 6 أيام
Talent Pal Riyadh, المملكة العربية السعوديةWe are seeking a highly motivated and customeroriented Call Center Agent to join our team in Riyadh Saudi Arabia. As a Call Center Agent you will be responsible for handling customer inquiries resolving issues and providing excellent customer service. The ideal candidate should h ...
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Contact center agent
منذ 6 أيام
Talent Pal Riyadh, المملكة العربية السعوديةWe are currently seeking a highly motivated and customerfocused CONTACT CENTER AGENT to join our team. As a Contact Center Agent you will play a critical role in ensuring customer satisfaction and maintaining the companys professional image. This is an excellent opportunity for i ...
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Contact Center Agent
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Talent Pal Riyadh, المملكة العربية السعوديةWe are seeking a qualified and experienced Contact Center Agent to join our team. As a Contact Center Agent you will be responsible for handling customer inquiries complaints and providing excellent customer service. · In this role you will be the first point of contact for our c ...
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Call Center Agent
منذ أسبوع
Areeb Riyadh, المملكة العربية السعوديةSummary · Theideal candidate will be responsible for handling inbound andoutbound calls providing exceptional customer service andgenerating daily reports based on call center metrics. Thecandidate should have excellent communication skills basicanalytical skills and the ability ...
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Call Center Agent
منذ 3 أيام
Kudu company for food and catering Riyadh, المملكة العربية السعوديةManage large amounts of inbound and outbound calls in a timely manner · Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opportunities to upsell products when they arise · Meet personal/team qualitative and qua ...
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Call Center Agent
منذ 5 أيام
Areeb Riyadh, المملكة العربية السعوديةSummary · The ideal candidate will be responsible for handling inbound and outbound calls providing exceptional customer service and generating daily reports based on call center metrics. The candidate should have excellent communication skills basic analytical skills and the abi ...
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Call Center Agents
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Talent Pal Riyadh, المملكة العربية السعوديةJob Description · Responsibilities: · Answer incoming calls and respond to customers emails · Manage and resolve customer complaints · Place customer orders in the computer system · Identify and escalate issues to supervisors · Provide product and service information to customers ...
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Call Center Agent
منذ 6 أيام
Talent Pal Riyadh, المملكة العربية السعوديةJob Summary · Responsible for answering incoming calls from customers to take orders answer inquiries and questions handle complaints. Troubleshoot problem and provide information. · Major Duties and Responsibilities · Ensures through his/her actions either directly or indirectly ...
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Call Center Agent
منذ أسبوع
Kudu company for food and catering Riyadh, المملكة العربية السعوديةManage large amounts of inboundand outbound calls in a timely manner · Identifycustomers' needs, clarify information, research everyissue and provide solutions and/oralternatives · Seize opportunities to upsellproducts when they arise · Meet personal/teamqualitative and quantitat ...
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Restaurant Call Center Agent
منذ أسبوع
Talent Pal Riyadh, المملكة العربية السعوديةJobDescription · We are reputed casual diningRestaurant chain in Saudi Arabia. We are looking for Call CenterAgent Saudi National Female. · Below are somepoints of her Job Description: · Managing large amounts of inbound and outbound calls in atimely manner. · Following call cent ...
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Call Center Agent with English skills
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Talent Pal Riyadh, المملكة العربية السعوديةCustomer Support: You will handle inbound calls from customers seeking assistance or information. You will address their inquiries provide product or service information and resolve their issues promptly and professionally. · Phone Etiquette: You will use active listening skills ...
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Training Specialist
منذ 4 أيام
Delivery Hero Riyadh, المملكة العربية السعوديةAbout the opportunity · - Design and develop comprehensive training programs tailored to the specific needs, aligned with Hungerstation internal culture, addressing in-house and BPO staff. · - Incorporate COPC and CIPD best practices and industry standards into training materials ...
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Training Specialist
منذ 11 ساعة
HungerStation Riyadh, المملكة العربية السعودية**Company Description** · Hungerstation is the first Saudi Food delivery App in the region Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options. · In Hungerstation, we stand for our ...
Restaurant Call Center Agent - Riyadh, المملكة العربية السعودية - Talent Pal
وصف
Job Description
We are reputed casual dining Restaurant chain in Saudi Arabia. We are looking for Call Center Agent Saudi National Female.
Below are some points of her Job Description:
Skills
Personal skills and abilities
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