- Monitor accounts to identify outstanding debts.
- Call and visit tenants to follow up due payments.
- Send the invoices, letters, and statement of accounts to tenants on a timely basis.
- Update tenant account status records.
- Use Yardi system to keep detailed notes regarding conversations with customers and outcomes.
- Generate weekly and monthly reports.
- Resolve billing and customer issues and discuss the issues internally with the related departments
- Build strong relationship with tenants.
- Give feedback to management on market condition.
- Do any other related work requested at any time.
- Attention to details.
- Negotiation.
- Communication skills.
- Ability to build up excellent business relations with tenants.
- Elegance and appropriate appearance.
- handle work pressure.
- Customer service.
- Team player.
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Collections Officer - Jeddah, المملكة العربية السعودية - Azad Properties
وصف
Revenue (maintain & grow)
Automation & reporting
Tenant Relation
Required Skills/Abilities:
Minimum Qualifications:
Minimum High school
Experience: Two to five years of experience in a similar role
Language: Fluent in Arabic. English Fair.
Computer skills: Office applications knowledge.