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    Customer Success Specialist - Riyadh, المملكة العربية السعودية - Wala Plus

    Wala Plus
    Wala Plus Riyadh, المملكة العربية السعودية

    منذ 6 أيام

    Default job background
    وصف
    MainPurpose:

    Weare seeking a business development specialist who will beresponsible to lead the business development processes fromscreening early engagements studies negotiation and other requiredactivities to progress proposals through stage gates all the way todealclosure.

    Responsibilities:
    • Managingclientportfolios.
    • Sustainbusiness growth and profitability by maximizingvalue.
    • Analyzingcustomer data to improve customerexperience.
    • Holdproduct demonstrations forcustomers.
    • Improvingonboardingprocesses.
    • Evaluatingand improving tutorials and other communicationinfrastructure.
    • Mediatebetween clients and theorganization.
    • Handleand resolve customer requests andcomplaints.
    • Minimizecustomerchurn.


    Requirements

    • Highlyorganized and able tomultitask.
    • Selfdrivenand proactivenature.
    • Excellentcommunication and interpersonalskills.
    • Negotiationskills
    • Bachelors degree is amust.
    • 24yearsof previous experience in experience in the sameposition.
    • FluentinEnglish
    • Problemsolvingattitude.
    • Excellentcommunicationskills.
    • Aptitudefor fostering positiverelationships
    • Teamworkand leadershipskills
    • Customerorientedmindset

    Benefits

    AboutWalaPlus:

    WalaPlus theleading provider of innovative employee wellbeing solutions in theMiddle East is on a mission to empower organizations andindividuals to realize the full potential of their workforce. Since2015 we have been at the forefront of revolutionizing the wayemployee and customer loyalty is fostered through our growingportfolio of incentiveproducts.

    InSaudi Arabia we have made a significant impact serving over 500clients across all industries including multinational corporationsgovernment ministries and SMEs. With more than 7000 merchantpartnerships and support for over 1 million users we have becomethe goto partner for organizations seeking to enhance loyalty andhappiness.

    Expandingour reach WalaPlus has recently entered the United Arab Emiratesand Egyptian markets aiming to provide innovative employee wellnesssolutions and foster loyalty and happiness among organizations inthese exciting regions. Our goal is to help organizations realizethe full potential of their workforce and enhance customersatisfaction.

    Aspioneers in the industry we have launched a range of innovativeincentive products including WalaOffer employees exclusivediscounts and offers; WalaOne a comprehensive digital marketplace;WalaBravo a recognition platform; WalaPioneer an employeesatisfaction surveying app; WalaActive an employee wellnesssolution; WalaElite an executive incentive program with many morein the pipeline. These solutions have set new benchmarks forloyalty programs equipping organizationswiththe tools to effectivelyengage motivate and retain employees at all levels as well asdelightcustomers.

    Joinus on this journey as we empower your organization to reach newheights of success as we expand into the Gulf and beyond. Togetherwe will shape a future where loyalty and happinessthrive.


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