وظائف
>
Jeddah

    Guest Service Agent - Jeddah, المملكة العربية السعودية - MOVENPICK

    Default job background
    Permanent
    وصف

    Job Description

  • Assist in house guests in best possible way to deliver the Quality customer service according to MHR core values and standards service on time.
  • To receive guest requests and to direct guests requests to responsible department.
  • To receive all guest complaints and assist with related department / duty manager to resolve the problems.
  • To receive and answer all guest inquiries
  • Works with all major departments which serve guests directly or indirectly.
  • Records all messages received and logged properly with time and maintain for reports, at the same time directs the guest requests to department responsible for handling the event within certain time frame and the department informs the Guest Service Centre upon completion of handling the event or the request.
  • Contacts the guest as soon as he receives a sign of completion of the event in order to verify guest satisfaction and in doing so designates process concludes.
  • Any delay in response of service to the guest's requests, leads to an alert to the head of the department in charge for swift action and investigation in case service is delayed due to some reason.
  • Improve service delivery, efficiency and to improve follow up for all the guests staying Moevenpick Hotel Jeddah.
  • Qualifications

    Must be Saudi

    With Experience


  • Marriott International, Inc

    Agent-at Your Service

    منذ 24 دقيقة


    Marriott International, Inc Jeddah, المملكة العربية السعودية

    **رقم الوظيفة** · **التصنيفات** Rooms & Guest Services Operations · **الموقع** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقا ...

  • Marriott International, Inc

    Agent-at Your Service

    منذ 24 دقيقة


    Marriott International, Inc Jeddah, المملكة العربية السعودية

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Pos ...

  • Talent Pal

    Customer Service Agent

    منذ يوم


    Talent Pal Jeddah, المملكة العربية السعودية

    JOB DESCRIPTION · ROLE PURPOSE · To provide all necessary help and support to passengers as required by customers which may include check in baggage processing boarding of flights greeting arriving passengers handling of VIPs provide special passenger assistance handle customer c ...

  • Talent Pal

    Customer Service Agent

    منذ يوم


    Talent Pal Jeddah, المملكة العربية السعودية

    JOBDESCRIPTION · ROLE PURPOSE · Toprovide all necessary help and support to passengers as required bycustomers which may include check in baggage processing boarding offlights greeting arriving passengers handling of VIPs providespecial passenger assistance handle customer compla ...

  • M venpick Jeddah

    Guest Service Agent

    منذ 5 أيام


    M venpick Jeddah Jeddah, المملكة العربية السعودية دوام كامل

    · JOB DESCRIPTION · Job Description · • Assist in house guests in best possible way to deliver the Quality customer service according to MHR core values and standards service on time. · • To receive guest requests and to direct guests requests to responsible department. · • To r ...

  • Emirates

    Senior Airport Services Agent

    منذ 5 أيام


    Emirates Jeddah, المملكة العربية السعودية دوام كامل

    Job Purpose · To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the company's commercial, safety and security policies, standards and procedures. Ensure ...


  • IBIS Jeddah, المملكة العربية السعودية دوام كامل

    Job Description · Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests. · Register and process check in for all arrivals. · Update and check guest information into the computer after a complete check in. · Accountable for cashier ...


  • Talent Pal Jeddah, المملكة العربية السعودية

    Company Description Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Tra ...


  • Talent Pal Jeddah, المملكة العربية السعودية

    Company Description Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Tra ...

  • Shangri-La Hotels

    Reservation Agent

    منذ 26 دقيقة


    Shangri-La Hotels Jeddah, المملكة العربية السعودية

    Shangri-La Jeddah · Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the ...

  • Talent Pal

    Sales Executive

    منذ 26 دقيقة


    Talent Pal Jeddah, المملكة العربية السعودية

    Improving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing NVOCC products & services. · - Visiting clients & also having joint sales visits with the Manager as needed. · - Updating daily & weekly sales activities · - Attending ...

  • Altawiz HR Consultancies

    Sales Executive

    منذ 25 دقيقة


    Altawiz HR Consultancies Jeddah, المملكة العربية السعودية

    We are Hiring · We are looking for Sales Executive's - LCL Imports for one of our reputed client's in Saudi Arabia. · Responsibilities; · - Improving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing CSS - NVOCC products & serv ...

  • Altawiz HR Consultancies

    Sales Executive

    منذ 26 دقيقة


    Altawiz HR Consultancies Jeddah, المملكة العربية السعودية

    We are Hiring · We are looking for Sales Executive's - LCL Imports for one of our reputed client's in Saudi Arabia. · Responsibilities; · - Improving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing CSS - NVOCC products & serv ...

  • Top Notch Consultancy

    Purchasing Manager

    منذ 23 دقيقة


    Top Notch Consultancy Jeddah, المملكة العربية السعودية

    We are seeking to hire a competent " Purchasing Manager " to handle our client's procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. Our Client is a leading Mining group based in Saudi Arabia. · An outstanding pu ...

  • Talent Pal

    Call Center Agent

    منذ يوم


    Talent Pal Jeddah, المملكة العربية السعودية

    Al Borg Diagnosticsa leading provider of diagnostic health services is seekingmotivated individuals to join our team as Call Center Agents. As aCall Center Agent you will be responsible for answering incomingcalls and providing exceptional customer service to ourclients. · At Al ...

  • Talent Pal

    Call Center Agent

    منذ يوم


    Talent Pal Jeddah, المملكة العربية السعودية

    Al Borg Diagnostics a leading provider of diagnostic health services is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent you will be responsible for answering incoming calls and providing exceptional customer service to our clients. · A ...

  • Talent Pal

    Contact Center Team Leader

    منذ 4 أيام


    Talent Pal Jeddah, المملكة العربية السعودية

    Job Description · Purpose of Role: · To assist management in maintaining customer operations quality of service. To supervise develop and gear the performance of the customer service representatives towards agreed upon goals. Manage daytoday planning and operations. Act as a foca ...

  • Talent Pal

    Contact Center Team Leader

    منذ 5 أيام


    Talent Pal Jeddah, المملكة العربية السعودية

    JobDescription · Purpose of Role: · To assist management in maintaining customer operationsquality of service. To supervise develop and gear the performanceof the customer service representatives towards agreed upon goals.Manage daytoday planning and operations. Act as a focal po ...

  • Talent Pal

    Contact Center Training Manager

    منذ 10 ساعات


    Talent Pal Jeddah, المملكة العربية السعودية

    Planning and Analysis · To analyze the operational training requirement for new and current Processes · To work with the client and transition teams to plan Process training rollout for migrations · Training design and development · Designs Develops and Delivers Soft Skills and P ...

  • SWISSOTEL

    Reservation Agent

    منذ 5 أيام


    SWISSOTEL Jeddah, المملكة العربية السعودية Permanent

    Job Description · Reservations Agent · You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive · What is in it for you: · In 3-4 bullet points, showc ...