- Assist in house guests in best possible way to deliver the Quality customer service according to MHR core values and standards service on time.
- To receive guest requests and to direct guests requests to responsible department.
- To receive all guest complaints and assist with related department / duty manager to resolve the problems.
- To receive and answer all guest inquiries
- Works with all major departments which serve guests directly or indirectly.
- Records all messages received and logged properly with time and maintain for reports, at the same time directs the guest requests to department responsible for handling the event within certain time frame and the department informs the Guest Service Centre upon completion of handling the event or the request.
- Contacts the guest as soon as he receives a sign of completion of the event in order to verify guest satisfaction and in doing so designates process concludes.
- Any delay in response of service to the guest's requests, leads to an alert to the head of the department in charge for swift action and investigation in case service is delayed due to some reason.
- Improve service delivery, efficiency and to improve follow up for all the guests staying Moevenpick Hotel Jeddah.
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Agent-at Your Service
منذ 24 دقيقة
Marriott International, Inc Jeddah, المملكة العربية السعودية**رقم الوظيفة** · **التصنيفات** Rooms & Guest Services Operations · **الموقع** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقا ...
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Agent-at Your Service
منذ 24 دقيقة
Marriott International, Inc Jeddah, المملكة العربية السعودية**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Pos ...
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Customer Service Agent
منذ يوم
Talent Pal Jeddah, المملكة العربية السعوديةJOB DESCRIPTION · ROLE PURPOSE · To provide all necessary help and support to passengers as required by customers which may include check in baggage processing boarding of flights greeting arriving passengers handling of VIPs provide special passenger assistance handle customer c ...
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Customer Service Agent
منذ يوم
Talent Pal Jeddah, المملكة العربية السعوديةJOBDESCRIPTION · ROLE PURPOSE · Toprovide all necessary help and support to passengers as required bycustomers which may include check in baggage processing boarding offlights greeting arriving passengers handling of VIPs providespecial passenger assistance handle customer compla ...
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Guest Service Agent
منذ 5 أيام
M venpick Jeddah Jeddah, المملكة العربية السعودية دوام كامل· JOB DESCRIPTION · Job Description · • Assist in house guests in best possible way to deliver the Quality customer service according to MHR core values and standards service on time. · • To receive guest requests and to direct guests requests to responsible department. · • To r ...
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Senior Airport Services Agent
منذ 5 أيام
Emirates Jeddah, المملكة العربية السعودية دوام كاملJob Purpose · To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the company's commercial, safety and security policies, standards and procedures. Ensure ...
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Tamayyaz – Guest Service Agent – Saudis Only
منذ 5 أيام
IBIS Jeddah, المملكة العربية السعودية دوام كاملJob Description · Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests. · Register and process check in for all arrivals. · Update and check guest information into the computer after a complete check in. · Accountable for cashier ...
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Tamayyaz Guest Service Agent Saudis Only
منذ 6 أيام
Talent Pal Jeddah, المملكة العربية السعوديةCompany Description Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Tra ...
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Tamayyaz Guest Service Agent Saudis Only
منذ 6 أيام
Talent Pal Jeddah, المملكة العربية السعوديةCompany Description Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Tra ...
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Reservation Agent
منذ 26 دقيقة
Shangri-La Hotels Jeddah, المملكة العربية السعوديةShangri-La Jeddah · Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the ...
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Sales Executive
منذ 26 دقيقة
Talent Pal Jeddah, المملكة العربية السعوديةImproving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing NVOCC products & services. · - Visiting clients & also having joint sales visits with the Manager as needed. · - Updating daily & weekly sales activities · - Attending ...
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Sales Executive
منذ 25 دقيقة
Altawiz HR Consultancies Jeddah, المملكة العربية السعوديةWe are Hiring · We are looking for Sales Executive's - LCL Imports for one of our reputed client's in Saudi Arabia. · Responsibilities; · - Improving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing CSS - NVOCC products & serv ...
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Sales Executive
منذ 26 دقيقة
Altawiz HR Consultancies Jeddah, المملكة العربية السعوديةWe are Hiring · We are looking for Sales Executive's - LCL Imports for one of our reputed client's in Saudi Arabia. · Responsibilities; · - Improving the NVOCC import volumes & ensuring the volume / revenue budget is achieved. · - Promoting and growing CSS - NVOCC products & serv ...
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Purchasing Manager
منذ 23 دقيقة
Top Notch Consultancy Jeddah, المملكة العربية السعوديةWe are seeking to hire a competent " Purchasing Manager " to handle our client's procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. Our Client is a leading Mining group based in Saudi Arabia. · An outstanding pu ...
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Call Center Agent
منذ يوم
Talent Pal Jeddah, المملكة العربية السعوديةAl Borg Diagnosticsa leading provider of diagnostic health services is seekingmotivated individuals to join our team as Call Center Agents. As aCall Center Agent you will be responsible for answering incomingcalls and providing exceptional customer service to ourclients. · At Al ...
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Call Center Agent
منذ يوم
Talent Pal Jeddah, المملكة العربية السعوديةAl Borg Diagnostics a leading provider of diagnostic health services is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent you will be responsible for answering incoming calls and providing exceptional customer service to our clients. · A ...
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Contact Center Team Leader
منذ 4 أيام
Talent Pal Jeddah, المملكة العربية السعوديةJob Description · Purpose of Role: · To assist management in maintaining customer operations quality of service. To supervise develop and gear the performance of the customer service representatives towards agreed upon goals. Manage daytoday planning and operations. Act as a foca ...
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Contact Center Team Leader
منذ 5 أيام
Talent Pal Jeddah, المملكة العربية السعوديةJobDescription · Purpose of Role: · To assist management in maintaining customer operationsquality of service. To supervise develop and gear the performanceof the customer service representatives towards agreed upon goals.Manage daytoday planning and operations. Act as a focal po ...
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Contact Center Training Manager
منذ 10 ساعات
Talent Pal Jeddah, المملكة العربية السعوديةPlanning and Analysis · To analyze the operational training requirement for new and current Processes · To work with the client and transition teams to plan Process training rollout for migrations · Training design and development · Designs Develops and Delivers Soft Skills and P ...
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Reservation Agent
منذ 5 أيام
SWISSOTEL Jeddah, المملكة العربية السعودية PermanentJob Description · Reservations Agent · You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive · What is in it for you: · In 3-4 bullet points, showc ...
Guest Service Agent - Jeddah, المملكة العربية السعودية - MOVENPICK
وصف
Job Description
Qualifications
Must be Saudi
With Experience