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    Information Technology Coordinator - Riyadh, المملكة العربية السعودية - ACCOR

    Accor background
    Permanent
    وصف

    Job Description

    Planning & Organizing:

  • Thinks ahead, developing contingency plans where necessary.
  • Manages time and resources effectively.
  • Sets and strives to achieve high personal performance standards.
  • Plans, organizes and uses a systematic approach to getting things done.
  • Priorities actions and manages tasks through to completion.
  • Operations:

  • Handle all queries from internal & external customers.
  • Ensure highest guest satisfaction, handle guest queries as priority one.
  • Liaise with Company Auditors.
  • Communicates openly and clearly both verbally and in writing.
  • Develops positive working relationships at all levels.
  • Effectively delegates to get things done.
  • Administration:

  • Communicate status, risks and opportunities to Director of Information Technology.
  • Responsible for providing uninterrupted service of operating system.
  • Provide training to end user about hardware handling and safe working environment.
  • Ensure users in the hotel have access to programs that is required to perform the job only.
  • Install software in accordance with software licensing laws.
  • Provide education to end users for better use of Information & Technology Systems in the property.
  • Supervises and/or performs the back-up procedures of the software and ensures that total backups are performed at regular intervals and are kept in a secure place to ensure uninterrupted service all the time.
  • Monitors and adjusts file sizes and file activities and analyses problems before they influence the operation.
  • Scans all storage material regularly for viruses, ensure virus detection software is active all the time.
  • To carry out any other reasonable duties and responsibilities as assigned.
  • Additional Information


    • Strong leadership and interpersonal skills

    • Excellent communication and customer contact skills

    • Results and service oriented with an eye for details

    • Ability to multi-task, work well in stressful & high-pressure situations

    • A team player & builder

    • A motivator & self-starter

    • Well-presented and professionally groomed at all times



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