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Riyadh

    Application Support Agent - Riyadh, المملكة العربية السعودية - Nana Direct

    Nana Direct background
    وصف
  • Investigate the causes of non-conforming software and train users to implement solutions
  • Track quality assurance metrics, like defect densities and open defect counts
  • Following up with the users and communicate the issues solving process
    • Track quality assurance metrics, like defect densities and open defect counts
    • Following up with the users and communicate the issues solving process

    Requirements

  • Proven work experience in software development
  • Proven work experience in software quality assurance
  • Strong knowledge of software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive descriptions for bugs and improvements
  • Experience working in an Agile/Scrum development process
  • BS/MS degree in Computer Science, Engineering or a related subject
  • High communication skills

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